Haidilao Booking Malaysia 2026: Online Booking, Prices, App and Branch Numbers

BySandeep

Looking for Haidilao booking Malaysia options? You can check your preferred branch, contact the restaurant, and look for online queue registration before visiting. Haidilao Malaysia has outlets in popular shopping malls across Kuala Lumpur, Selangor, Johor, Penang, Melaka, Ipoh, and other areas.

This guide explains how to book Haidilao Malaysia online, whether reservations cost money, how to access online queue services, and where to find branch phone numbers. You can also find booking information for Pavilion Bukit Jalil, Zenith Mall, Sutera Mall, IOI City Mall, Sunway Pyramid, Sunway Velocity, and 1 Utama.

Haidilao Image

How to Book Haidilao Malaysia Online

The easiest way to arrange your visit is to check the booking or queue options for your preferred outlet. Some branches offer online queue registration, while reservation options may differ by location.

Follow these steps for Haidilao booking online Malaysia:

  1. Choose the Haidilao Malaysia branch you want to visit.
  2. Find the branch’s official online queue or reservation service.
  3. Open the LINE UP service if the outlet provides a LINE UP option.
  4. Follow the instructions on the screen and enter the required details.
  5. Select the available queue or reservation option, if offered.
  6. Save your queue number or booking confirmation and follow the instructions provided.

If you cannot find an online booking option, call the branch directly. Staff can explain its current reservation policy and whether walk-in customers can join a queue.

Important: Online queue registration and table reservations are not necessarily the same. A queue number may place you on a waiting list rather than reserve a table for a specific time.

Haidilao Booking Malaysia Price: Is Online Booking Free?

The cost of booking Haidilao Malaysia depends on the service and the restaurant’s current policy. Do not confuse a reservation or queue registration with the price of your meal.

Booking or dining expenseWhat to know
Online booking priceCheck the selected branch’s terms
Online queue registrationFollow the instructions shown by the branch’s queue service
Hotpot meal priceDepends on soup bases, meats, seafood, vegetables, and other dishes
Group diningTotal cost depends on the number of guests and dishes ordered
Additional chargesCheck the restaurant bill for applicable taxes or service charges

There is no single Haidilao booking Malaysia price that applies to every outlet and dining situation. Confirm whether your selected service has any fees before completing the process.
For the actual hotpot menu prices, check the dishes available at your preferred branch. Your final bill will depend on what you order.

Haidilao Booking Online Login and App

Haidilao Booking Online Login

If you are looking for Haidilao booking online login, first open the booking or queue service provided by your chosen branch. Follow its sign-in instructions if a login is required.

Some queue services may allow registration without a separate account, while others may request contact details or verification. Use the official service and avoid entering personal information on unfamiliar websites.

Haidilao Booking Malaysia App

Customers searching for the Haidilao booking Malaysia app should check the official Haidilao Malaysia website or the relevant branch’s booking instructions for the currently supported app or queue service.

You may be able to access an online queue through a mobile browser instead of installing an app. Check the service’s requirements before downloading anything.

Haidilao Online Booking Malaysia vs Walk-In

MethodBest for
Online queueJoining a digital waiting list when available
Advance reservationPlanning a visit at a specific time, where offered
Phone booking enquiryConfirming availability and group arrangements
Walk-in visitCustomers who have not booked ahead

For busy weekends and public holidays, check the queue or reservation options before travelling.

Haidilao Malaysia Booking: Branches and Phone Numbers

Below are the branch details to help you find the right restaurant. Use the listed phone numbers to ask about online booking, table reservations, waiting times, and opening hours.

Haidilao branchLocationPhone number
Pavilion Bukit JalilLot 5.32, Pusat Bandar, 2 Persiaran Jalil Utama03-9078 2668 / 03-9078 2669
Gurney Paragon163D-4-13A, Gurney Paragon Mall, Penang04-297 1264
1 UtamaLot G116, Ground Floor, 1 Utama Shopping Centre, Petaling Jaya03-8684 2277
Sunway VelocityF3-16, Sunway Velocity, Jalan Cheras, Kuala Lumpur03-9212 4554
IOI City MallLot GE-17, Ground Floor, IOI City Mall, Putrajaya03-8683 1288
Zenith MallLots G-02, G-03 and G-03A, Zenith Suasana Iskandar, Johor Bahru07-213 3579
Pavilion Kuala LumpurLevel 10, Pavilion Elite, Bukit Bintang, Kuala Lumpur03-2110 0520
Queensbay Mall3F-03, Queensbay Mall, Penang04-638 6690
MelakaDataran Pahlawan Megamall, Upper Ground Floor06-225 0606
Sunway CarnivalUnits F56, F57 and F58, Sunway Carnival Shopping Mall, Seberang Jaya04-2023 150
AEON Ipoh Station 18Lots F66, F67, F70 and F71, AEON Ipoh Station 1805-238 0520 / 05-238 0521
Sutera MallL2-25/26/26A, Sutera Mall, Skudai, Johor07-213 3570 / 07-213 3578
Sunway PyramidG1.PT.02, Sunway Pyramid 3, Bandar Sunway03-5611 5188
BangsarGround Floor, Bangsar Village 3, Jalan Telawi 203-2202 2071
Vivacity MegamallLots L3-037A and L3-037B, Kuching08-226 8355 / 08-226 8335
AEON TebrauS122A, Level 2, AEON Tebrau City Shopping Centre, Johor07-888 0304 / 07-888 0305
Setia City MallLG-037 and LG-038, Setia City Mall, Shah Alam03-3385 2275

Branch details and phone numbers are based on the supplied outlet information. Confirm the latest details and booking availability directly with the restaurant before visiting.

Pavilion Bukit Jalil Haidilao Booking Online

Customers looking for Pavilion Bukit Jalil Haidilao booking online can start by checking the branch’s LINE UP option or contacting the restaurant.

Branch details:

  • Location: Lot 5.32, Pusat Bandar, 2 Persiaran Jalil Utama
  • Phone: 03-9078 2668 or 03-9078 2669
  • Booking method: Check the branch’s online queue service or call to ask about reservations.

If you plan to visit during the evening or weekend, check the waiting list before leaving home. Ask the staff whether your preferred time can be reserved or whether you need to join the queue.

Pavilion Booking Online

If you are searching for Haidilao Pavilion booking online, note that Pavilion Bukit Jalil and Pavilion Kuala Lumpur are different locations.

Pavilion Kuala Lumpur

  • Location: Level 10, Pavilion Elite, 168 Jalan Raja Chulan, Bukit Bintang, Kuala Lumpur
  • Phone: 03-2110 0520
  • Booking: Contact the branch or check its available online queue service.

Pavilion Bukit Jalil

  • Location: Lot 5.32, Pusat Bandar, Persiaran Jalil Utama
  • Phone: 03-9078 2668 or 03-9078 2669
  • Booking: Check the branch’s LINE UP option.

Choose the correct location when checking availability to avoid joining the wrong queue.

Haidilao Zenith Mall Booking Online Malaysia

For Haidilao booking Malaysia Zenith, customers can contact the Zenith Mall branch in Johor Bahru to check its current booking options.

Branch details:

  • Location: Lots G-02, G-03 and G-03A, Zenith Suasana Iskandar, No. 82C, Jalan Trus
  • Phone: 07-213 3579
  • Booking method: Check the available online queue service or contact the restaurant.

If you are searching for Haidilao JB booking online Malaysia, this branch is one option to consider. Ask whether advance table reservations are accepted for your chosen date and group size.

Haidilao Sutera Mall Booking Online Malaysia

Customers looking for Haidilao Sutera Mall booking online Malaysia can contact the restaurant in Skudai, Johor, or check its LINE UP option.

Branch details:

  • Location: L2-25/26/26A, Sutera Mall, 1 Jalan Sutera Tanjung 8/4, Taman Sutera Utama, Skudai
  • Phone: 07-213 3570 or 07-213 3578
  • Booking method: Check the branch’s current online queue or reservation options.

For weekend dining, check whether you can join the queue before arriving. If you are visiting with several people, ask about seating availability.

Haidilao IOI City Mall Booking Online Malaysia

To arrange Haidilao IOI City Mall booking online Malaysia, check the outlet’s online queue service or call the restaurant.

Branch details:

  • Location: Lot GE-17, Ground Floor, IOI City Mall, Lebuh IRC, IOI Resort City, Putrajaya
  • Phone: 03-8683 1288
  • Booking method: Check the available LINE UP service or ask the branch about reservations.

Before your visit, confirm the waiting time and whether the branch offers advance booking for your preferred time.

Haidilao Sunway Booking Online

Customers searching for Haidilao Sunway booking online have two popular locations to consider: Sunway Pyramid and Sunway Velocity.

Haidilao Sunway Pyramid

  • Location: G1.PT.02, Sunway Pyramid 3, Jalan PJS 11/15, Bandar Sunway
  • Phone: 03-5611 5188
  • Booking: Check the outlet’s online queue service or contact the branch.

Haidilao Sunway Velocity

  • Location: F3-16, Sunway Velocity, Jalan Cheras, Kuala Lumpur
  • Phone: 03-9212 4554
  • Booking: Ask the branch about its current online queue and reservation options.

If you are visiting either mall during peak dining hours, check the correct outlet’s availability before travelling.

Haidilao One Utama Booking Online

For Haidilao One Utama booking, customers can check the online queue option or contact the branch directly.

Branch details:

  • Location: Lot G116, Ground Floor, 1 Utama Shopping Centre, No. 1 Lebuh Bandar Utama, Bandar Utama, Petaling Jaya
  • Phone: 03-8684 2277
  • Booking method: Check the available LINE UP service.

When using an online queue, enter the details requested by the service and follow its instructions. Check the status of your queue before travelling to the restaurant.

Haidilao Gurney Paragon Booking

The Gurney Paragon branch is an option for customers looking for Haidilao booking in Penang.

  • Location: 163D-4-13A, Gurney Paragon Mall, Penang
  • Phone: 04-297 1264
  • Booking method: Check its LINE UP option or contact the branch.

Confirm the restaurant’s current opening hours, waiting time, and reservation policy before your visit.

Does Haidilao Take Reservations in Malaysia?

Yes, reservation options may be available at selected locations, but policies can vary by branch. Some locations may direct customers to an online queue instead of offering a guaranteed table at a chosen time.

To find out whether Haidilao takes reservations at your preferred outlet, call the branch and ask:

  • Can I reserve a table for a specific time?
  • Is online booking available?
  • Can I book for a large group?
  • Is there a separate online queue?
  • Do I need to arrive before my queue number is called?

Always follow the instructions given by the individual branch.

Is Haidilao Malaysia Halal?

Customers asking “Is Haidilao Malaysia halal?” should verify the halal status of the specific outlet and the dishes they intend to order.

Do not assume that every branch, ingredient, soup base, sauce, or menu item has the same certification status. Check current official halal certification information through Malaysia’s relevant halal authorities and ask the restaurant about ingredients and preparation practices.

If halal certification is essential to your dining decision, confirm the status before placing an order.

Tips for a Smooth Haidilao Booking Experience

  • Check the exact branch name before joining an online queue.
  • Call ahead if you need a table at a specific time.
  • Confirm the number of guests and any special seating requests.
  • Keep your queue number or booking confirmation available.
  • Check current opening hours before travelling.
  • Ask about cancellation or late-arrival policies if you have a confirmed reservation.
  • Verify the menu prices and any additional charges before ordering.

Frequently Asked Questions

Choose your preferred branch, check its official reservation or LINE UP service, and follow the instructions. You can also call the restaurant to ask about table availability.

Selected branches provide online queue services, and reservation options may vary. Check the relevant branch’s current booking arrangements.

There is no single booking price for all branches and services. Check whether the selected reservation or queue service has any fee. Food prices are separate and depend on your order.

That depends on the booking or queue service. Follow the sign-in instructions displayed by the official service. Some services may request details without requiring a separate account.

Check the official website or your selected branch’s instructions for the currently supported booking app or mobile queue service. A mobile browser may also be available.

The phone number depends on the branch. For example, Pavilion Bukit Jalil lists 03-9078 2668 and 03-9078 2669, while the Zenith Mall branch lists 07-213 3579.

You can check the online queue or reservation options at the Johor Bahru branch you plan to visit. Zenith Mall and Sutera Mall have separate contact details, so make sure you select the correct outlet.

Check the Pavilion Bukit Jalil branch’s LINE UP service or call 03-9078 2668 or 03-9078 2669 to ask about current booking options.

Final Words

Haidilao booking Malaysia is easier when you identify the correct branch and check its online queue or reservation options in advance. Whether you want Haidilao booking online at Pavilion Bukit Jalil, Zenith Mall, Sutera Mall, IOI City Mall, Sunway Pyramid, or 1 Utama, confirm the latest details directly with the restaurant.

Check your booking status, understand the difference between a reservation and a queue number, and verify the meal prices before dining. These simple steps can help you plan a more convenient Haidilao hotpot experience in Malaysia.

Does Haidilao accept walk-in customers?

Walk-in availability depends on the branch and how busy it is. You may need to join a queue if no tables are available immediately.

Can I reserve a Haidilao table for a large group?

Contact the branch before visiting. Staff can explain whether advance reservations are available and what arrangements are possible for your group.

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